Terms of Service

VERSION 1.0-2026-09-13

Last updated: September 13, 2026

These Terms of Service ("Terms") govern your access to and use of the websites, mobile applications, profiles, digital and physical networking products, communications tools, communities, artificial-intelligence features, and related services provided by Nectiv ("Nectiv," "we," "us," or "our").

These Terms form a legally binding agreement between you and Nectiv.

By creating an account, applying for access, purchasing a product, or otherwise using the Services, you agree to these Terms and our Privacy Policy.

If you do not agree, do not use the Services.

1. The Nectiv Services

Nectiv is a professional relationship platform designed to help people connect, preserve relationship context, maintain professional relationships, communicate, discover relevant people, and make better use of their professional networks.

Features may include:

Certain features may be available only to selected users, Founding Cohort members, verified users, paid users, or participants in beta programs.

We may add, remove, modify, restrict, or discontinue features as Nectiv evolves.

2. Eligibility

You must be at least 18 years old to use Nectiv.

By using the Services, you represent that you:

If you use Nectiv on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

3. Accounts

Certain Nectiv features require an account.

You agree to provide accurate information and keep your account information reasonably current.

You are responsible for maintaining the security of your login credentials and for activity conducted through your account.

You may not:

If you believe your account has been compromised, contact us promptly at support@nectiv.com.

We may require additional verification where reasonably necessary to protect users, prevent fraud, or support particular features.

4. Profiles and Identity

Nectiv is designed around real professional relationships.

You may create a profile containing information such as your name, photo, professional role, company, biography, links, and other information you choose to provide.

Some profile information may be visible publicly or to other users depending on the feature and your settings.

You may not knowingly provide materially false identity information, impersonate another person, or misrepresent your affiliation with an organization.

Nectiv may offer optional verification features. Verification does not constitute an endorsement, guarantee of character, professional qualification, financial standing, or accuracy of everything a user says or posts.

5. Connections and Relationship Context

Nectiv allows users to save private information about their professional relationships.

This may include:

A user's private relationship context belongs to that user's account experience and is not automatically visible to the person the information concerns.

You understand that another Nectiv user may independently save private relationship context about interactions involving you.

You may only use Nectiv to store information you have a lawful right to collect and use.

Do not use Nectiv to store unlawful, highly sensitive, abusive, threatening, discriminatory, or otherwise inappropriate information about another person.

6. Connecting Through NFC Cards, QR Codes, and Profiles

Nectiv may allow users to connect through NFC-enabled cards, QR codes, links, usernames, profiles, or similar mechanisms.

Tapping or scanning a Nectiv card may open a profile or connection experience.

Viewing a public profile does not necessarily require a Nectiv account.

Nectiv will not intentionally create an account for a person solely because they viewed, tapped, or scanned another person's card.

Users are responsible for ensuring that physical Nectiv cards and profile links are used lawfully and appropriately.

7. Communications

Nectiv may provide messaging, calling, community, introduction, and other communication features.

You are responsible for the communications you send through Nectiv.

You may not use the Services to send:

Nectiv may implement rate limits, abuse detection, delivery restrictions, or other safeguards to protect users and the integrity of the Services.

8. Voice Capture, Transcription, and Recording

Certain features may allow users to record, transcribe, summarize, or process spoken communications.

Recording laws vary by jurisdiction.

You are responsible for obtaining any consent required by law before recording, transcribing, or submitting another person's communications for processing.

You must not use Nectiv to secretly record a communication where doing so is unlawful.

Where appropriate, Nectiv may provide consent notices, recording indicators, participant controls, or similar product safeguards. Those safeguards do not eliminate your responsibility to comply with applicable law.

9. Concierge and Artificial Intelligence

Nectiv may provide AI-assisted features, including Concierge.

These features may help users:

AI-generated output may be incomplete, incorrect, outdated, or inappropriate.

You are responsible for reviewing output before relying on it or sending it to another person.

Nectiv does not guarantee that AI-assisted output is accurate.

Our product philosophy is that AI should help interpret or organize information available to Nectiv rather than fabricate relationship history. However, automated systems can make mistakes, and users should verify important information.

AI-assisted features are not substitutes for professional legal, financial, medical, investment, employment, or other regulated advice.

10. User Content

"User Content" means information, text, images, audio, posts, comments, messages, profile information, notes, files, and other content you submit to or through Nectiv.

You retain ownership of your User Content.

You grant Nectiv a limited, worldwide, non-exclusive license to host, store, reproduce, process, transmit, display, format, and otherwise use your User Content only as reasonably necessary to operate, secure, improve, and provide the Services.

For public content, this license includes displaying that content to people who are permitted to view it through the Services.

For private relationship content, this license is limited to processing necessary to provide the private features you request.

You represent that you have the rights necessary to provide your User Content and that doing so does not violate applicable law or another person's rights.

11. Your Responsibility for Information About Other People

Nectiv is designed to help users remember professional relationships, which means users may enter information concerning other people.

You are responsible for the information you record about others.

You agree not to use Nectiv to collect or store information about another person in a manner that is:

Nectiv does not endorse private notes merely because they are stored through the Services.

12. Public Content

Certain features may allow users to publish posts, comments, profiles, Council content, or other information that can be viewed by others.

Do not publish information you consider confidential.

You are responsible for your public content and the consequences of publishing it.

Nectiv may remove, restrict, or limit public content that violates these Terms, our policies, applicable law, or platform-safety standards.

13. Acceptable Use

You agree not to misuse the Services.

You may not use Nectiv to engage in fraud, impersonation, harassment, stalking, threats, discrimination, illegal surveillance, intellectual-property infringement, malware distribution, phishing, spam, manipulation of platform systems, scraping without authorization, credential theft, unauthorized access, circumvention of security measures, exploitation of minors, unlawful sale of goods or services, or other unlawful activity.

You also may not reverse engineer, interfere with, overload, disrupt, or attempt to gain unauthorized access to Nectiv systems except where applicable law expressly permits such activity.

You may not use automated bots, crawlers, scrapers, or similar technology to collect Nectiv data without our written permission.

14. Introductions, Warm Paths, and Relationship Recommendations

Nectiv may help users identify potential relationship paths, introductions, relevant connections, or people who may be useful to one another.

These features are informational tools.

Nectiv does not guarantee that:

Users remain responsible for determining whether and how to contact, introduce, hire, invest in, work with, or otherwise interact with another person.

15. Councils and Communities

Nectiv may allow users to create or participate in Councils, groups, communities, events, or similar spaces.

Hosts or administrators may have additional controls over membership and content.

Unless expressly stated otherwise, Nectiv does not endorse the views, activities, events, advice, or members of a Council.

Users remain responsible for their conduct inside communities.

Nectiv may remove content, restrict membership, suspend hosts, or close communities that violate our Terms or policies.

16. Founding Cohort and Early Access

Nectiv may offer access through a Founding Cohort, waitlist, invitation system, beta, or other early-access program.

Submitting an application does not guarantee acceptance.

Acceptance into one program does not guarantee permanent access to every Nectiv feature.

Early-access features may change, malfunction, be incomplete, or be discontinued.

Feedback you voluntarily provide about Nectiv may be used by us to improve the Services without obligation to compensate you.

17. Physical Cards and Products

Nectiv may sell physical NFC cards, accessories, or other products.

Product appearance may vary slightly from photographs, renders, or prototypes.

Shipping estimates are estimates and are not guaranteed unless expressly stated otherwise.

Third-party manufacturers and fulfillment providers may assist in producing and shipping products.

You are responsible for providing accurate shipping information.

Unless otherwise required by law, custom, personalized, or activated products may be subject to different cancellation or return rules than ordinary merchandise.

Any applicable refund, return, shipping, or replacement policy should be posted separately and incorporated into these Terms by reference.

18. Payments and Subscriptions

Certain Nectiv features or products may require payment.

Prices, billing intervals, taxes, and renewal terms will be disclosed before purchase.

If you purchase a recurring subscription, you authorize us or our payment provider to charge the applicable subscription fees at the stated interval until cancellation.

You may cancel a subscription through the method presented when purchasing or through applicable account settings.

Unless otherwise required by law, cancellation prevents future renewal and does not automatically result in a refund for the current billing period.

We may change prices prospectively, subject to any notice required by law.

Payment processing may be provided by third parties and may be subject to their additional terms.

19. Third-Party Services

Nectiv may integrate with or link to third-party services.

These may include payment processors, identity-verification providers, communications providers, mapping services, social networks, analytics tools, artificial-intelligence providers, or other platforms.

We do not control third-party services.

Your use of those services may be governed by separate terms and privacy policies.

Nectiv is not responsible for third-party services except to the extent required by law.

20. Nectiv Intellectual Property

Nectiv and its licensors own the Services and all associated software, designs, interfaces, graphics, branding, logos, trademarks, text, databases, technology, and other proprietary materials, excluding User Content.

These Terms do not transfer ownership of Nectiv intellectual property to you.

Subject to these Terms, Nectiv grants you a limited, personal, non-exclusive, non-transferable, revocable right to use the Services for their intended purpose.

You may not copy, reproduce, distribute, sell, license, modify, or create derivative works from Nectiv proprietary materials except with our permission or where permitted by law.

21. Feedback

If you provide ideas, suggestions, recommendations, or feedback about Nectiv, you grant us the right to use that feedback without restriction or compensation.

This does not give Nectiv ownership of your private relationship data or other User Content merely because you provided product feedback.

22. Copyright Complaints

Nectiv respects intellectual-property rights.

If you believe content hosted on Nectiv infringes your copyright, you may submit a notice to our designated copyright contact at:

[DMCA AGENT NAME]

[LEGAL ENTITY NAME]

[ADDRESS]

legal@nectiv.com

[PHONE]

A valid copyright notice should include the information required by applicable law.

Nectiv may remove or disable access to allegedly infringing material and may terminate repeat infringers where appropriate.

23. Platform Moderation and Enforcement

Nectiv may investigate suspected violations of these Terms.

We may take actions including:

We are not obligated to monitor every interaction or piece of content.

Our decision not to enforce a provision in one circumstance does not waive our ability to enforce it later.

24. Suspension and Termination

You may stop using Nectiv at any time.

You may delete your account through available account settings or by contacting us.

Nectiv may suspend or terminate access if we reasonably believe:

Where appropriate, we may provide notice before termination.

Certain provisions of these Terms survive termination, including provisions relating to ownership, intellectual property, disclaimers, indemnification, limitations of liability, and dispute resolution.

25. Changes to the Services

Nectiv is an evolving product.

We may change, add, remove, suspend, or discontinue features.

We may also impose limits on certain features or restrict access to parts of the Services.

Where legally required, we will provide appropriate notice of material changes affecting paid services.

26. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we may notify you through Nectiv, by email, or through another reasonable method.

The updated Terms will identify the date they became effective.

Continued use after updated Terms become effective constitutes acceptance where permitted by law.

If applicable law requires affirmative consent to a particular change, we will request it.

27. No Professional Advice

Nectiv provides relationship-management and networking tools.

Nothing on Nectiv constitutes legal, financial, investment, tax, medical, employment, or other regulated professional advice.

Information provided by users, communities, AI systems, or other sources should not be relied upon as a substitute for advice from an appropriate professional.

28. No Guarantee of Users or Opportunities

Nectiv does not guarantee the identity, credibility, qualifications, accuracy, reliability, intentions, or conduct of any user unless expressly stated.

Verification features may reduce certain risks but do not eliminate them.

You are responsible for evaluating people and opportunities before entering into business arrangements, investments, employment relationships, introductions, transactions, or other commitments.

Use appropriate professional judgment and due diligence.

29. Disclaimer of Warranties

To the fullest extent permitted by law, the Services are provided "as is" and "as available."

Nectiv disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, availability, reliability, accuracy, and uninterrupted operation to the extent legally permitted.

We do not guarantee that:

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

30. Limitation of Liability

To the fullest extent permitted by applicable law, Nectiv and its officers, directors, employees, affiliates, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost opportunities, lost data, business interruption, reputational harm, or loss of goodwill arising from or relating to the Services.

To the fullest extent permitted by law, Nectiv's total aggregate liability arising out of or relating to the Services or these Terms will not exceed the greater of:

(a) the amount you paid Nectiv during the twelve months preceding the event giving rise to the claim; or

(b) $100.

This limitation does not apply where liability cannot legally be limited.

31. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Nectiv and its officers, directors, employees, affiliates, and agents from claims, liabilities, damages, losses, and expenses arising from:

32. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles, unless applicable law requires otherwise.

33. Dispute Resolution

Before initiating a formal legal proceeding, you and Nectiv agree to attempt in good faith to resolve the dispute informally.

A party seeking resolution should send written notice describing the dispute and requested resolution to:

legal@nectiv.com

If the dispute is not resolved within 30 days, either party may pursue the remedies permitted under the dispute-resolution process adopted below.

Option A — Courts

If Nectiv chooses not to require consumer arbitration, any dispute not eligible for small-claims court will be resolved in the state or federal courts located in [COUNTY], Texas, and both parties consent to personal jurisdiction there, except where applicable consumer law requires otherwise.

Option B — Binding Arbitration

If Nectiv adopts arbitration, the final Terms may instead require individual binding arbitration, subject to legally required exceptions and opt-out rights.

A properly drafted arbitration provision should address:

34. Electronic Communications

By using Nectiv, you agree that we may provide account notices, disclosures, agreements, and other communications electronically where permitted by law.

You are responsible for keeping your email address current.

Marketing communications may be subject to separate consent and opt-out requirements.

35. Assignment

You may not transfer your rights or obligations under these Terms without Nectiv's written permission.

Nectiv may assign these Terms as part of a merger, acquisition, corporate restructuring, financing, sale of assets, or similar transaction, subject to applicable law.

36. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

37. No Waiver

Failure by Nectiv to enforce a provision of these Terms does not waive our right to enforce it later.

38. Entire Agreement

These Terms, together with the Privacy Policy and any additional terms expressly incorporated into them, constitute the agreement between you and Nectiv concerning the Services.

Additional terms may apply to particular paid products, events, promotions, or features.

39. Contact

Questions about these Terms may be sent to:

Nectiv

Email: support@nectiv.com